Terms of Use

Last updated: June 2026

Using the site

You may use this site to browse our catalog, get quotes, manage your account, and place orders where available. Don't misuse the site — including attempting to disrupt it, access it in unauthorized ways, or use it for unlawful purposes.

Your account

Accounts are passwordless: we email a one-time code to sign you in. You're responsible for keeping access to your email secure, since anyone with your email and a valid code can access your account. Tell us right away if you believe your account has been compromised.

Product information, pricing, and availability

We work to keep product details, pricing, and availability accurate, but errors can occur and these can change at any time without notice. Listing an item is not a binding offer; an order is accepted only when we confirm it. We may correct errors, cancel orders, or limit quantities, including after an order is submitted.

Orders and payment

Listing an item is not a binding offer; an order is accepted only when we confirm it. Your card is charged in full at the time the order is processed. Card payments are handled in your browser by our payment processor — your card details are entered directly into the processor's secure fields, tokenized, and never pass through or get stored on our servers. By arrangement we also accept ACH / pre-authorized debit; call us to set that up. Cards issued outside the United States are subject to a 3.30% international processing surcharge. Applicable taxes, shipping, and fees are shown or confirmed before an order is finalized.

If you have a problem with a charge, please call us at 561-964-4949 before disputing it with your card company — opening a dispute only delays any refund or credit due to you.

Shipping and delivery

In-stock standard shipments typically deliver in 7–14 days. Some items ship with "Free Freight," which means curbside delivery to a single location in the continental United States only. Free Freight does not include residential delivery, liftgate/tailgate service, re-delivery, or any other accessorial service a carrier may offer — those are the customer's responsibility and are generally collected by the carrier at delivery. Free Freight excludes Next-Day, 2nd-Day, and 3rd-Day Air, and excludes Alaska, Hawaii, and destinations outside the continental US. We will deliver Free-Freight items to a freight forwarder or shipping point within the continental US at no additional cost. You must have the means to remove the merchandise from the truck, or you may pick it up at the carrier's local terminal at no extra charge.

Receiving a shipment — freight damage

Inspect every shipment before you sign for it. Note any damage or irregularities (dents, tears, holes, etc.) on the carrier's delivery receipt / Bill of Lading before signing. If damage is severe, refuse the shipment and call us immediately. If you sign without noting damage, there is little we or the manufacturer can do. For hidden damage discovered after delivery, you have 15 days to contact the delivering freight line; keep the original containers and packaging for the inspector, and notify our sales team so we can document it and reship.

Cancellations and returns

Canceled orders are subject to a 25% restocking charge plus all applicable inbound and outbound freight (including on orders that shipped with Free Freight). Returned merchandise must reach the warehouse we designate in original, sellable, unaltered packaging; altered packaging may incur additional charges. No returns are accepted more than 30 days after purchase. Serial-specific and built-to-order parts are non-returnable. Please contact us at 561-964-4949 before returning anything so we can authorize and route it.

Rex AI assistant

Rex is an AI assistant that helps you find equipment, parts, and information. Its responses are for general guidance, can be incorrect or incomplete, and are not professional, safety, legal, or financial advice. Before you buy or operate any equipment, confirm specifications, fitment, and safe operation against the manufacturer's manual and a qualified person. See How Rex helps you stay safe.

Intellectual property

The site's content, design, logos, and trademarks are owned by Discount Equipment or its licensors and are protected by law. You may not copy, reproduce, or use them without permission, except as needed to use the site normally.

Third-party links and services

The site may link to third-party sites and services (for example, financing or shipping). We're not responsible for their content, products, or practices; their own terms and privacy policies apply.

Disclaimers

The site and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

Limitation of liability

To the fullest extent permitted by law, Discount Equipment is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of the site or reliance on its content, including Rex's responses.

Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any disputes will be handled in the state or federal courts located in Florida.

Changes to these terms

We may update these terms from time to time. Continued use of the site after changes means you accept the updated terms.

Contact us

Questions about these terms? Call us at 561-964-4949 or reach us through the contact options on the site.